Privacy policy

Last updated 2026-11-03

CPT Clean ("we", "us") respects your privacy and processes personal information in line with South Africa's Protection of Personal Information Act, 2013 (POPIA).

What we collect

When you request a quote or contact us, we collect your name, email address, phone number, area or address details, and information about the cleaning job. We also receive basic technical data needed to run the website securely.

Why we use it

• To reply to your request and prepare a quote
• To schedule and deliver cleaning services you book
• To keep records required for our business and legal obligations

We do not sell your information, and we do not use it for unrelated marketing without your consent.

Who we share it with

Only with service providers that help us operate — website hosting (Cloudflare), email delivery (Resend) and email (Google) — and only as needed to provide our service.

Cookies and analytics

We use privacy-friendly, cookie-free analytics to understand how the site is used. We do not use advertising cookies. A small setting in your browser remembers that you dismissed our notice.

How long we keep it

Quote requests that do not become bookings are deleted within 24 months. Client records are kept as long as needed for the service and the law.

Your rights

You may ask to access, correct or delete your personal information, or object to its processing, by emailing [email protected]. You may also lodge a complaint with the Information Regulator (South Africa).

Contact

Information Officer: CPT Clean, [email protected], +27 83 265 5884.